I am a dedicated IT professional with over 4 years of experience as a Support Engineer, specializing in providing comprehensive technical support to ensure the smooth functioning of organizational IT systems. Proven expertise in resolving technical issues related to Office 365, Azure, and Power BI, with a proactive, hands-on approach to 3rd line support. Strong background in Microsoft technologies, ITIL best practices, and project collaboration.
As a Power Platform Consultant, I specialize in developing canvas apps, model-driven apps, and custom Power Automate flows, helping organizations automate redundant day-to-day tasks.
Download CVI am passionate about leveraging Microsoft services to drive modern workplace transformation. With a strong focus on Microsoft technologies such as Azure, Office 365, Power Apps, and SharePoint, I excel at resolving complex issues and developing solutions that enhance organizational efficiency.
My expertise includes creating canvas apps, model-driven apps, and custom Power Automate flows, which streamline and automate repetitive tasks. This not only boosts productivity but also empowers businesses to achieve their goals more effectively.
I am actively seeking opportunities to further my career as a modern workplace transformation consultant. My goal is to collaborate with organizations to solve real-world problems through innovative Microsoft technology solutions. I am eager to take on roles where I can make a meaningful impact and drive significant improvements in business processes.
My Key Skills | |
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Operating Systems | Windows, Linux Ubuntu, IOS, MAC |
Low Code Platforms | Microsoft Power Platform (Power BI, Power Automate) |
Dashboard and Reporting | Power BI, Excel, QuickBase |
Database | SQL, Dataverse |
Cloud | Azure, IAM, Defender, Azure VDI, Azure Entra |
Tools | ServiceNow, Zendesk, Rave |
Technologies | Office 365, Azure, Power BI, Dynamics CRM, Microsoft 365 Admin, Mimecast, MS Teams Admin (with chatbot integration), Intune configuration, SCCM, TCP/IP, DHCP, Active Directory, Defender suite (knowledge) |
Module Management App for University: Developed a user-friendly Power App for module management, enhancing the process for students to select and manage their modules efficiently. Automated the approval process, reducing back-and-forth emails between course leaders and students. Provided a real-time dashboard connected to Dataverse for up-to-date module availability. Streamlined module request submission and tracking.
Assistive Lane Management Tool: Developed a custom app tailored for engineers working in lanes, streamlining machine configuration processes. Replaced traditional paper-based management with digital solutions, catalyzing a digital transformation. Implemented self-checkout commissioning within the app, enabling engineers and management to track configuration progress. Leveraged SharePoint integration for seamless data handling and integration with Excel sheets, facilitating Power BI reporting. Achieved a 99% reduction in configuration faults, eliminating paper-based processes and introducing live monitoring and tracking capabilities. Ensured data security and role-based access within the Microsoft environment, providing enhanced security for confidential data handled by engineers during work.
Email me at: mesainathbadam@gmail.com / sainath.badam@empowerapps.co.uk